Effective Communication Skills - Dag

This training is developed for all professionals who wish to communicate more convincingly, authentically and with greater impact.

Compelling, clear and credible communication skills are crucial for personal and professional success. Do you have trouble getting your message across? Do you sometimes find it difficult to truly relate to others? During this ‘hands-on’ training, you will learn techniques to encourage and enable effective communication. Afterwards you will be able to communicate more clearly and with the desired effect.

Programma

ProgramYour communication style

• The 4 styles of communication
• Your style of preference and how to use it
• Style flexibility: bridging the gap

Active listening skills

• Difference between hearing and listening
• Summarizing and probing
• Assertive communication
• Switching between levels of communication
• Meta-communication

Communication solutions

• Setting your conversation objective
• Giving and receiving feedback
• Dealing with differences
• Non-verbal communication
• Use of voice, posture and intonation
• Emotions and interaction

Niveau

TrainingenResultaat

This interactive training focuses on practicing the skills being learned. Working with a training actor lets you experiment with the skills necessary to improve your daily communicative routine. The trainer demonstrates helpful tips and techniques that encourage effective communication. Participants share experiences and best practices.

Throughout the entire training trajectory, our online learning platform (e-Connect) will be available. Here you will find extra exercises, information and the means to communicate with the trainer and share experiences with other participants.

website
https://www.bvo.nl/training/training-effective-communication-skills-english.html